The way in which a pharmaceutical company handles complaints is a strong indication of their manufacturing process. Having trained professionals to determine the severity of each complaint is critical to patient safety and helps establish if the issue is a malfunction within the product or if a total recall is necessary.
Download this whitepaper to learn how an automated complaint management solution can help you:
- Reduce risk and protect your brand
- Comply with U.S. and global regulations
- Streamline operations and reduce costs