Root cause analysis (RCA) is the process of drilling down to find the causes of the problem so corrective and preventive action can be taken. While there are multiple benefits to an RCA process, the main benefit allows an employer to discover the underlying or systemic problem to help prevent future occurrences, rather than the generalized or immediate causes of an incident. This eBook will provide an overview of obtaining a holistic, predictive and proactive CAPA system to foster improvements continuously.
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