During this webcast, Sparta System experts discuss how an effective complaint management strategy incorporates compliance requirements and insights, and defines techniques for using effective complaint management as a means for driving business success and reducing risk in several areas including compliance.
They explore how integrating the complaint handling processes, including eMDR, into an overall enterprise quality management solution facilitates a seamless environment for complaints to initiate investigations, CAPAs and other quality activities – streamlining processes and reducing complaint investigation times and assessment cycle times.